Our Company Privacy Policy

The purpose of this Privacy Policy is to communicate to you how we manage, collect, deal with, protect and allow access to personal information in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (the APPs). We understand the importance placed on the privacy of your personal information. We will endeavor to make you aware of the contents of this Privacy Policy before or as soon as reasonably practicable after collecting any personal information about you. We may be contacted at any time at 1300 887 612.

This Privacy Policy applies to our management of the personal information of our clients, customers, suppliers and prospective employees. This Privacy Policy does not apply to our acts and practices which relate directly to the employee records of our current and former employees.

We collect, hold, use and disclose personal information for the following purposes:

• •To enable determine the how we can best service your request.
• •This can include your name, date of birth, contact details (including address, email address, phone number or mobile telephone number), occupation, driver's license number, username or password, financial information (such as credit card or bank account numbers) and information about how you use our products and services; and as is reasonably necessary and convenient for our business' functions and activities.

Unless otherwise provided by law, we will not collect, hold, use or disclose sensitive information without your consent.

If you would like to access any of our services on an anonymous basis or by using a pseudonym, please tell us. However, we will require you to identify yourself if: we are required by law to deal with individuals who have identified themselves; or it is impracticable for us to deal with you if you do not identify yourself or elect to use a pseudonym.

Please be aware that your request to be anonymous or to use a pseudonym may affect our ability to provide you with the requested goods and/or services.

The nature and extent of personal information that we collect varies depending on your particular interaction with us and the nature of our functions and activities.

Personal information that we commonly collect, hold, use and disclose could include your name, position, date of birth, current address, facsimile numbers, email address, telephone numbers, next of kin, tax file number, education details, Australian Business Number, bank details, business references, financial details, details about your business, drivers license number and preferred means of contact, professional credentials, hobbies and interests.

We will only use and disclose your personal information: if we get your consent; or for purposes which are related to the purposes for which the information was collected, in accordance with this Privacy Policy and the Privacy Act.

For the purposes referred to in this Privacy Policy, we may disclose your personal information to other parties including: customer enquiries

your referees; your former employers; credit agencies; our professional advisors, including our accountants, auditors and lawyers; our Related Entities and Related Bodies Corporate (as those terms are defined in the Corporations Act 2001 (Cth)); and our contractors and suppliers.

We will only use or disclose your personal information for the purposes of direct marketing if: we collected the information from you; it is reasonable in the circumstances to expect that we would use or disclose the information for direct marketing purposes; we provide you with a simple means to 'opt-out' of direct marketing communications from us; and you have not elected to 'opt-out' from receiving such direct marketing communications from us.

If you would like to make a complaint about the way we collect, use, disclose, store or administer your personal information, or otherwise consider there may be a breach of the Privacy Act or the APPs, you may lodge a complaint under our Complaints Policy.

All complaints will be treated seriously and dealt with promptly. The Complaints Policy is our way of ensuring your privacy concerns are raised and addressed promptly.

Our Complaints Policy can be accessed on our website www.cffworld.com or by contacting our Privacy Contact Officer.

You may also make a complaint directly to the Office of the Australian Information Commissioner (OAIC) online, by mail, fax or email. Please visit the OAIC website at http://www.oaic.gov.au/privacy/making-a-privacy-complaint for more information.

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('www.cffworld.com'). This privacy policy applies to the Site and all products and services offered by company.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us on our is CFFWORLD TRANSPORT - Global Freight and Customs Compliance a Business name under the ABN: 96 122 736 672

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information operations@cffworld.com

• •We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address, and email address);
• •About your usage of the Service; that you provide to us in e-mails or letters that you send to us;
• •And about transactions, you carry out through the Service, orders you place and the fulfillment of your orders;
• •Data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which the CFFWORLD TRANSPORT – Global Freight and Customs Compliance apps have access to.
• •It is possible to view the CFFWORLD TRANSPORT – Global Freight and Customs Compliance website without providing any personal details. However, without registering your details you will not be able to use the Services.
• •We may receive some information that you submit to any third-party website or application that you access through the Service. Both CFFWORLD TRANSPORT – Global Freight and Customs Compliance and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.
• •We will only use any information that we collect from you in accordance with this Privacy Policy.

• •The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of text files that we store on your computer. Cookies allow us to monitor the usage of the service, improve the Service's usability and to personalize the content for you.
• •If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the "Help" section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account.
• •We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users' computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.
• •In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out

We may use your information in the following ways:

• •To ensure that our Service is delivered in the most effective manner for you and your computer;
• •To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• •To carry out our obligations arising from any contracts entered into between you and us;
• •To provide customer service to you in relation to your use of the Service, to deal with inquiries and complaints relating to the use of the Service and to notify you about any changes to our service;
• •To administer, support, improve, optimize and develop our Service;
• •To produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the Services;
• •For internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt-out of receiving such marketing communications from us at any time by notifying us in writing, contacting us at operations@cffworld.com or, alternatively, by following the procedure to 'unsubscribe' that is specified in the email that you receive.

• •All intellectual property rights of any kind in this Website are owned by or licensed to the Company and are protected by copyright, trade mark and other intellectual property rights and laws, and the Company reserves all rights.
• •Nothing in these Terms shall be construed as conferring on you any right or license (by implication, estoppel or otherwise), under copyright or other intellectual property rights, in relation to the Website and/or content on the Website.
• •Apart from fair dealing for the purpose of personal use, private study, research, criticism or review as permitted under Australian copyright legislation, you may not reproduce, transmit, adapt, distribute, sell, modify or publish or otherwise use any of the material on this Website without the Company's prior written consent.
• •You must not, without the Company's prior written consent, modify, reproduce, adapt, alter, decompile, disassemble, reverse engineer, post or upload to another website, transmit, broadcast, copy, duplicate, distribute, publish, create derivative works of, exploit or otherwise deal with any material on the Website in any way, in whole or in part.

• •The content, products and services available on this Website are provided on an "as is" basis. The Company does not represent that the information contained in this Website is accurate, comprehensive, verified, complete or error free.
• •The Company assumes no liability for the contents of any other website you may access from this Website.
• •Certain State and Commonwealth legislation, including the Australian Consumer Law (as amended from time to time), imply warranties or conditions or impose obligations which cannot be excluded, restricted or modified except to a limited extent. These Terms do not purport to exclude any statutory rights available to you and must in all cases be read subject to those statutory provisions.
• •To the maximum extent permitted by law, the Company excludes all liability whether under statute, in contract or in tort (including negligence) in relation to this Website, any content or material on this Website and/or your use of this Website or of any content or material on this Website, including but not limited to in relation to the compatibility, security, quality or fitness for purpose of any content or any goods or services available on this Website.
• •To the maximum extent permitted by law. the Company will not be liable for any losses sustained and arising out of or in connection with use of this Website including, without limitation, indirect or consequential losses, loss of profit, loss of goodwill, loss of data or special loss. If any law prohibits the exclusion of such liability, the Company limits its liability to the extent permitted by law, to the resupply of the relevant material or information.
• •The Company does not make any guarantees or warrant that this website will be available in any place, free of faults or error, free from unauthorized interception or access, or free from blockages, delays, network failure, congestion, interferences or faults of any kind.

Information on how the Company handles your personal information is explained in the Company's Privacy Policy, a copy of which can be obtained from our website Click Here or the Privacy Officer 1300887612.

Any legal issues arising out of the use of this Website will be governed by the laws of New South Wales, Australia and by using this Website you submit to the jurisdiction of the courts of that State.